Phone Orders

Description & Goal

We would like to show phone orders along with online orders to display a more accurate history and increase online orders with CTAs.

My Role

Brief

Roadmap


Wireframes


Discovery

I needed to learn how the current system is set up and functions. I interview the accounts owner and customer service. It came down to how the orders will be pulled in from our main system NAV, which was an external reference number paired with an email address.

Wireframes